Client Service Manager - WFC
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My passion is providing clients with an outstanding service and exceeding their expectations.
My working career has predominantly been within banking, finance and Insurance sectors. After initially starting my career in banking in the UK – where I worked in the Call Center, progressing to Fraud Management Team, Internet Banking Team and finally spending 3 years as a Senior Underwriter to all bank lending.
I moved to Australia with my family in 2007 and continued to follow my financial career as a Mortgage Broker. In the past 7 years, my career steered me towards Personal Risk Insurance with an emphasis on claims management. Like I always say ‘Personal Risk Insurance is like Car Insurance – you hope you never have to claim but when you do, you want to know that you have the right cover and support team to help you’.
I love spending weekends with my grandchildren and walking my 2 dogs along many of the beautiful beaches throughout the Sunshine Coast in Queensland. I feel extremely blessed with my life, family and career.